The RTO Show: "Let's talk Rent to Own"

The RTO Show Podcast is the podcast for the rent-to-own industry, hosted by Pete Shau, an industry insider with more than 20 years of experience in RTO operations, sales, leadership, marketing, and store growth.

Each episode brings candid conversations, practical insights, and real stories from the people shaping the RTO community, including operators, vendors, association leaders, store teams, industry veterans, and innovators helping move rent-to-own forward.

Pete’s conversations are built for seasoned veterans, newcomers, owners, managers, vendors, and anyone who wants to learn from the shared experiences, hard-earned lessons, and fresh perspectives inside the rent-to-own industry.

From lead generation, lead management, customer behavior, store traffic, door swings, sales process, collections, training, recruitment, and leadership development to technology, CRM integration, mobile-first shopping, Google ranking, Facebook ads, video marketing, advocacy, APRO, TRIB Group, RTO World, LegCon, and the future of the rent-to-own business model, The RTO Show helps listeners understand what is really happening in RTO.

If you work in RTO, serve the RTO industry, or want to better understand the people, challenges, trends, and opportunities behind rent-to-own, The RTO Show Podcast is your insider’s guide to the industry’s pulse.

Join The RTO Newsletter: https://bit.ly/RTOPODnewsletter

Learn More About Sponsorship: https://bit.ly/RTOPODsponsor

Guest

James Harvey

James Harvey is an RTO operations professional who has built his career across two of the industry's most notable organizations. He served as a Regional Manager for Buddy Mac Holdings (BMH), dba Buddy's Home Furnishings, overseeing multi-store operations across Oklahoma — one of the states in BMH's expansive footprint that at its peak reached 75+ locations across seven states. Drawing on that deep field experience, James has since transitioned to the corporate side of Buddy's Home Furnishings at the company's home office in Orlando, Florida. His progression from regional field leadership into a corporate support role reflects the kind of operator-to-headquarters career path that Buddy's has become known for cultivating. James brings firsthand knowledge of what store teams need to succeed, making him a valuable asset to Buddy's operational and franchisee support infrastructure.

Guest appearance on:

Collections Fundamentals with James Harvey